Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
7.0/10
Very good
Rooms
7.8
Location
8.8
Service
8.6
Dining
6.4
Guest reviews
7.0/10
based on 5 reviews
4/5
based on 330 reviews
8.4
8.4/10 based on 203 reviews
#18 of 239 hotels in Ankara based on Tripadvisor
Don
United States,
April
2024
8.4/10
I thoroughly enjoyed my stay at this hotel. The rooms were incredibly comfortable and well-furnished with modern design, offering all the comfort I needed. The service was lovely, and I even received a free room upgrade, adding to the great comfort and spaciousness. The location was perfect, being in the center of Ankara, near the town center and surrounded by a nice atmosphere. The dining options were extensive and excellent, although slightly overpriced. Overall, a fantastic experience with a few minor downsides.
Rooms
9.0
The rooms were very comfortable and furnished with modern design, offering all the comfort I needed.
Service
8.0
The staff were friendly and helpful, making my stay as pleasant as possible.
Location
9.0
The hotel's location in the center of Ankara near the town center and with a nice atmosphere was great.
Dining
7.0
The dining experience was nice with tempting options, but slightly overpriced.
Facilities
9.0
The facilities provided were excellent and added to the overall comfort of the stay.
Jacqueline
United States,
December
2023
7.6/10
My stay at the hotel was a mix of positives and negatives. The room was not as clean as I would have liked, but the bed was comfortable, and the size and furnishings were great. The service from the staff was top-notch, they were super helpful and friendly. The location of the hotel in Kavaklidere was excellent with plenty of dining options around, just a stone's throw away from the US Embassy. However, the dining experience was not up to par, especially for a hotel of this caliber. On the bright side, the facilities were well-maintained and added to the overall experience.
Rooms
7.0
The room was not as clean as expected, but the bed was comfortable and the size and furnishings were great.
Service
9.0
The staff was super helpful and efficient, making sure any issues were promptly addressed by both customer relations and the hotel team.
Location
9.0
The hotel's location in Kavaklidere was excellent, close to many dining options and conveniently near the US Embassy.
Dining
5.0
The dining experience fell short, not meeting the standards expected for a hotel of this price range.
Facilities
8.0
The facilities were well-maintained, enhancing the overall stay experience.
Alfred
United States,
November
2023
7.8/10
I had a mixed experience at the hotel. The rooms were a bit cold but had a unique bath in the bedroom. Despite being next to the road, they offered all the necessary capabilities from a shower to room service. The service was excellent, very helpful, and dealt with a small inconvenience promptly. The staff, from customer relations to the hotel team, were extremely friendly and provided a first-class service. The location was very central on the main road, secure, ideal for business, and situated in the vibrant Kavaklidere area of Ankara with easy access to restaurants and the US embassy. However, the dining experience was not up to par for a 5-star hotel, though the grilled steaks were decent. The facilities were top-notch, providing everything I needed during my stay.
Rooms
7.0
The rooms were a bit cold, but the unique bath in the bedroom was a nice touch. Despite being close to the road, they had every capability from a shower to room service.
Service
9.0
The service was outstanding. The staff was very friendly and dealt with a small inconvenience in no time. They even checked about the Mini Bar consumption, showing attention to detail.
Location
8.0
The location was very central on the main road, secure, and perfect for business travelers. The vibrant Kavaklidere area offered easy access to good restaurants and the US embassy.
Dining
6.0
The dining experience fell short of a 5-star hotel standard. Although the breakfast options were limited, the quality of the Turkish cuisine in the room was satisfactory.
Facilities
9.0
The facilities were excellent and had everything I needed for a comfortable stay.
Clarence
United States,
October
2023
8.0/10
The hotel offers spacious rooms with great views of Ankara and a nice interior design. The rooms are very big, though sometimes get hot despite selecting the air conditioning. The service is friendly and helpful, with a cheerful team ready to assist. The location is perfect for my workplace at the Embassy, being very central on the main road. The dining experience offers Mediterranean food and refreshing cherry juice, but it can be a bit overpriced. The facilities are well-maintained and offer a pleasant stay overall.
Rooms
8.0
The rooms are very big and spacious with a nice interior design.
Service
8.0
The service from the customer relations team and hotel staff is friendly and cheerful.
Location
9.0
The hotel's location is very central on the main road, perfect for my workplace at the Embassy.
Dining
7.0
The dining experience offers Mediterranean food and refreshing cherry juice, though it may be a bit overpriced.
Facilities
8.0
The facilities are well-maintained, providing a decent stay.
H.
United States,
June
2023
8.0/10
I had a pleasant stay at the hotel. The rooms were clean and fresh with a great contemporary design as shown in the photos on their website, providing a good sleep quality. However, there wasn't enough shampoo and soap in the room. The service from the staff was impressive, professional, swift, and precisely delivered. The location was excellent with many good restaurants and nightlife nearby. The dining experience was above average with many options available. Overall, a good value for money stay.
Rooms
8.0
The rooms were clean and fresh with a great contemporary design, just like in the photos on their website, and offered a good sleep quality.
Service
9.0
The staff, as their title implies, impressed me with professional, swift, and precisely delivered assistance. They were well organized and coordinated, making my stay pleasant.
Location
9.0
The hotel's location was excellent with many good restaurants and nightlife nearby, adding to the convenience of the stay.
Dining
7.0
The dining experience was above average with many options available, ensuring a satisfying meal.
Facilities
7.0
The facilities provided were satisfactory, enhancing the overall experience of my stay.